# St. Lucia travel eSIM guide > Saint Lucia mobile guide: Digicel and Flow, the Digicel eSIM plans listed for the island, phone rental and prepaid cards, the electronic entry form and 911. Page: https://esimnest.com/saint-lucia/guide/ Saint Lucia has two mobile providers, Digicel and Flow, and the national tourist authority says prepaid cards can be bought island-wide for either. Digicel lists eSIM plans on its Saint Lucia pages, although the way they are described leaves open whether they are meant for visitors to the island or for Saint Lucians travelling around the Caribbean. Before arrival, air passengers have an electronic entry form to complete, with a QR code to show. This guide combines the operators' pages, the tourist authority and the government's own announcement, and notes where we could not open a source. By eSimNest Team. Facts last checked 2026-10-02 against the sources listed at the end. ## The electronic entry form and its QR code Saint Lucia's Consulate General in Toronto reported that the electronic entry form launched in March 2023, with paper forms available at the airport from 1 to 11 April 2023 and electronic submission becoming mandatory from 12 April 2023. The announcement says travellers complete the form at the government's travelslu.govt.lc portal, reached through stlucia.org/entry, receive a QR code by email and present the code and passport to officials on arrival. The tourist authority's own page now describes the form as encouraged for all air arrivals, says it can be submitted up to three days before travel and asks for one entry form per family. The same page says the form can be completed in a departure lounge, on a flight with internet or using free Wi-Fi at the Saint Lucia airport on arrival. The wording differs between the announcement and the tourist page on whether it is mandatory, so confirm the current rule on the official portal. The QR code can be shown on any device or printed, so save a copy before you leave home. ## Prepaid cards, rented phones and Wi-Fi The Saint Lucia Tourism Authority's travel tips say there are two providers, Digicel and Flow, and that prepaid mobile phone cards can be purchased island-wide for either. It adds that visitors can rent phones from either company, with details at the port of entry or any tourist information centre, and that internet access is available at most shopping malls, at Flow and at a number of internet cafes. The page does not list prices, plan sizes or ID rules. A rented handset is a niche option for anyone whose phone is locked or who does not want to change SIMs. For everyone else the question is simply which operator's prepaid card to buy, and the answer depends on where you are staying; ask your accommodation which network works best in the room. ## What Digicel's Saint Lucia eSIM pages list Digicel's Saint Lucia tourist page lists a Caribbean Travel SIM of 10 GB for US$40 (XCD 109) covering 21 countries and a 5 GB version at US$30 (XCD 82) covering 22 countries, each valid for 30 days, plus a Diaspora International Roaming Plan at US$35 with 10 GB, 1,000 local minutes and 500 international minutes covering Saint Lucia and the United States. The page says eSIM activates instantly on compatible devices and plans can be managed in the MyDigicel app. It does not say whether the Caribbean Travel SIM is meant for visitors to Saint Lucia or for residents travelling to other islands, so ask Digicel before you buy. We could not open Flow's pages for the island, so we do not describe its visitor offers. ## Coverage and 5G: what we could not confirm We found no current regulator coverage map for Saint Lucia. The regional authority, ECTEL, publishes annual sector reviews, but the latest full review we could open covers 2020 to 2021, so we do not quote subscriber or coverage numbers. We did not find a page confirming 5G on the island. Before heading to a remote part of the island, ask your accommodation about signal and download offline maps. The tourist authority says Wi-Fi is available at most shopping malls and a number of internet cafes. ## Emergency numbers and electricity The tourist authority lists a single number, 911, for police, fire and ambulance, with Police Headquarters on +1 758 452 2854 and the Tourism Authority on +1 758 452 5968. The UK Foreign Office also gives 911. The same page says Saint Lucia is usually 240 volts at 50 cycles, with a few hotels at 110 volts and 60 cycles, so a phone charger from North America or Europe may need an adaptor or a converter check. Most modern phone chargers accept both voltages, but read the label before you plug in. ## Adding an eSIM to your phone Apple says an iPhone must be unlocked to use a travel eSIM and that you pick the data line in Settings, Cellular, with iMessage and FaceTime staying on the home number. Google says Pixel 3a and later phones can combine one physical SIM and one eSIM, and Samsung describes SIM manager. Install any eSIM on Wi-Fi, not on a slow roaming link. Our Saint Lucia plan page is an option for data bought before you travel. Emergency calls: Many travel eSIMs carry data only, and a data-only profile may not place a normal phone call. Keep a voice-capable SIM for emergencies, such as your home SIM or a local plan, and save the local emergency number from this guide. Plans and current prices for St. Lucia: [eSIM for St. Lucia](https://esimnest.com/saint-lucia/). ## Questions ### Which mobile providers operate in Saint Lucia? The Saint Lucia Tourism Authority names Digicel and Flow, and says prepaid cards can be bought island-wide for either. ### Can I rent a phone? The tourist authority says visitors can rent cellular phones from either provider, with details at the port of entry or any tourist information centre. ### Do I need to complete a form before arrival? The electronic entry form is available at travelslu.govt.lc and gives a QR code by email. Check the portal for the current rule on whether it is mandatory. ### How early can I submit the entry form? The tourist authority says up to three days before travel, with one form per family. ### What does Digicel list for visitors? Its page lists Caribbean Travel SIM eSIMs at US$30 for 5 GB and US$40 for 10 GB, valid for 30 days, but does not say if they are for visitors to Saint Lucia. ### What is the emergency number? The tourist authority and the UK Foreign Office list 911 for police, fire and ambulance. ### What voltage does Saint Lucia use? The tourist authority says usually 240 volts at 50 cycles, with a few hotels at 110 volts and 60 cycles. ## Sources - [Consulate General of Saint Lucia in Toronto: electronic entry form announcement](https://stluciaconsulate.ca/announcement-of-the-introduction-of-the-saint-lucia-electronic-entry-form/) - [Saint Lucia Tourism Authority: immigration form](https://stlucia.org/en/plan-your-saint-lucia-trip/visa-electronic-entry-form/) - [Saint Lucia Tourism Authority: travel tips](https://www.stlucia.org/en/plan-your-trip/travel-tips/) - [Digicel Saint Lucia: tourist eSIM](https://www.digicelgroup.com/lc/en/mobile/tourist_sim) - [ECTEL: annual electronic communications sector review 2020 to 2021](https://www.ectel.int/wp-content/uploads/2023/02/2021-Sector-Review-Final-231502.pdf) - [GOV.UK: St Lucia getting help](https://www.gov.uk/foreign-travel-advice/st-lucia/getting-help) - [Apple Support: use eSIM while travelling internationally](https://support.apple.com/en-us/118227) - [Google Pixel Help: use dual SIMs](https://support.google.com/pixelphone/answer/9449293?hl=en) - [Samsung Support: SIM cards for your Galaxy phone or tablet](https://www.samsung.com/us/support/answer/ANS10001619/)