eSIM Help Center
Everything you need to know about eSIM setup, troubleshooting, and optimization
Browse Help Topics
Getting Started
What is an eSIM?
Learn the basics of eSIM technology and how it works
How to Buy an eSIM
Step-by-step guide to purchasing your first eSIM
eSIM vs Physical SIM
Compare eSIM and traditional SIM cards
First Time Setup
Complete walkthrough for new eSIM users
Device Setup
Troubleshooting
Activation Problems
Can't activate your eSIM?
No Data Connection
eSIM activated but no internet?
Slow Data Speeds
Optimize your connection
Device Compatibility
Compatibility Checker
Check if your device supports eSIM
Supported Devices
Complete list of eSIM compatible devices
Network Coverage
Coverage Maps
Check network coverage by country
Network Speeds
Expected data speeds by region
Network Partners
Our global carrier partnerships
Account & Billing
Manage Account
Update profile and preferences
Billing & Receipts
View purchase history and download receipts
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